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Title:      HOW TO EMBRACE ARTIFICIAL INTELLIGENCE? FOCUSING ON GOFFMAN’S THEORY
Author(s):      Misun Chu and Seoungho Ryu
ISBN:      978-989-8533-85-2
Editors:      Piet Kommers, Pascal Ravesteijn, Guido Ongena and Pedro Isaías
Year:      2019
Edition:      Single
Keywords:      Artificial Intelligence, AI, Goffman, Empathic AI, Role of AI, Artificial Emotion, Buddy Relationship, AI Ethics, Asylums
Type:      Full Paper
First Page:      243
Last Page:      250
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Many experts have reached the rather tragic conclusion that AI and machines will slowly take jobs away from humans before then conquering the world. However, the development of AI should not just focus on ‘strong AI’, which can manifest itself as a substitute for humans. It is also important to develop ‘good AI’ which can empathize with people. Thus, for future AI to operate successfully, it will be necessary for the technology to recognize human emotions and respond appropriately to a whole spectrum of different human moods. In this study, we examine a proposed buddy relationship between humans and AI. This is believed to be an ideal relationship. We then investigate the possibilities of this through a specific case study of the British TV show Humans. The buddy relationship is a concept proposed by Erving Goffman in his work Asylums in which this particular and exceptional relationship between employees and inmates is played out. However, what results is ‘a seamless institution’. Such attitudes and perceptions seen in Asylums may eventually be taken by people in our society towards AI. Therefore, this study explores how a buddy relationship might be an appropriate concept for that which unfolds between humans and AI robots in the future.
   

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